TotalTech Premium

Total Tech
Premium Support


If your business does not have an on-site IT support staff, let us provide those basic services for you. Any time of day, any time of the year, our experts provide live, on-demand technical support for up to 10 devices. TotalTech Premium covers PCs, smartphones and other peripheral and internet connected devices. Our Midwest-based technicians are available 24/7/365 via phone or chat to help with any issues pertaining to your devices.

High Speed Internet

With speeds of up to 10 Gbps, we can help your business operate more effectively and more efficiently. Our fiber connections give your business the capabilities it needs to unlock its true potential.
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Cloud Networking provides centralized management, visibility and control without the costs and complexity of controller appliances or overlay management software. Meraki is the best-in-class Wireless LAN Access Points and Cloud-based offering in the market.
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TotalTech provides assistance in a number of areas.

Smartphone/Tablet Quick Start & Setup
  • Assist with connecting your device to a PC, sync data with a PC or previous device
  • Setup and test one email account on the device and educate you on use

Email Setup & Support
  • Install and set up an email program
  • Instruct on the use and email archiving/cleanup
  • Troubleshoot email

Internet Ready Television Setup
  • Assist in connecting internet-ready TV to an existing network
  • Configure TV to communicate with your router and educate you on use

Home/Business Automation
  • Support and setup for smart locks, smart appliances and more


  • Support and setup for wearable technology such as smartwatches and Google Glasses

Wireless Network Setup & Troubleshooting
  • Provide instruction on proper setup of router and devices
  • Remotely connect to devices and PCs to ensure proper configuration of your router

  • Assist in connecting your printer hardware to a network or PC
  • Install necessary printer software or drivers

Workstation Support
  • Tune up of your machine, optimization and new computer setup, virus & spyware removal, hardware diagnostics, software install and removal, and support for your operating support