To set up your online account, have your most recent invoice number with the amount due on your account ready when you click on the above link.
Sign up for paperless billing so you are conveniently emailed when your bill is ready to view online. Click the link above and go to the settings tab. Navigate to "General" and select "Web Bill Only" or "Paper Bill and Web Bill". Click "Change Preference" to save.
To enroll in auto pay, click the "Access Your Account" button above, select "Automatic Payments" in the dashboard and follow the steps prompted.
All one-time credit card transactions will include a 3% convenience fee. Customers enrolled in autopay are exempt from this credit card convenience fee. Those wishing to avoid the 3% fee can pay online using a checking or savings account.
If your service has been suspended due to non-payment, it will first go under suspension before we disconnect it entirely. If your service is in suspended status, you can still make a payment to your account using the "Access Your Account" button above. Once you've made your payment online, services will be restored within six hours. If your account has been permanently disconnected, you will need to give us a call so we can reestablish your account for new services.
To claim the $1 monthly bill credit by signing up for auto draft, contact a representative at 888.336.4466. Enrolling in automatic payments online does not ensure your $1 credit will be applied. You must communicate to a representative this change in your account so the credit gets applied.