Innovate Your Business Phone Systems With Managed Voice


A phone system that lets you choose the features your business needs. Introducing Managed Voice — it offers more productivity, more efficiency and less worry. All at a fraction of the cost of traditional business phone systems.

Why Managed Voice Is Better

Pick & Choose Features

With Managed Voice, you customize your business system, and even customize individual phones with any or all of the most popular features.

Top-of-the-Line Equipment

Operator stations maximize functionality and system visibility, and Managed Voice is backed by Cisco switches on the multi-million dollar, carrier-grade Ritter Voice Network.


Never Worry about Upgrades

We perform constant upgrade checks on your system’s software and firmware, and install upgrades as they become available without service interruption on your system.

Your System Stays Current

With Managed Voice, Ritter keeps up with service upgrades and new system enhancements, typically at little or no cost to your business.


Plug and Play Portability

Need to move a phone? With Managed Voice it’s simple: any phone can be plugged in to any approved port provisioned by Ritter.

24/7 Support

(if you ever need it) Many phone settings can be adjusted in an instant without calling tech support, especially since you get access to our online portals featuring management tools for your system.

more affordable

Lower Your Capital Costs

With Managed Voice, we bear the cost of the equipment, and all you pay for is usage.

Budgeting is a Breeze

Because Managed Voice monthly fees are calculated on a per-phone basis, expenses are easy to predict and control. Simply multiply the number of phones by the monthly fee.

No More Maintenance Fee

As owner of the equipment, Ritter assumes responsibility for the costs associated with system maintenance and software updates.

managed voice features

Standard Features


  • Unlimited Local/Inbound Calling
  • Caller ID
  • Caller ID Blocking
  • Extension Dialing
  • Call Park
  • Call Pick-Up
  • Call Trace
  • Call Transfer
  • Call Waiting
  • Standard Voicemail
  • Metered Long Distance
  • Unconditional Call Forwarding
  • Disaster Recovery Call Forwarding
  • Automatic Recall
  • Do Not Disturb
  • Call Hold
  • Call Waiting ID
  • Outbound Group Caller ID
  • Message Waiting Indicator
  • Selective Call Rejection
  • Anonymous Call Rejection
  • Basic Line Hunting
  • CommPortal
  • Unified Messaging
  • Toll Call Restriction
  • Remote Access to Call Forwarding

Unlimited Features


  • Unlimited Domestic Long Distance
  • Three Way Calling
  • Automatic Call Back
  • Call Forward Busy Line
  • Delayed Call Forwarding (No Answer)
  • Selective Call Acceptance
  • Selective Call Forwarding
  • Priority Call
  • Reminder Calls
  • Regular Reminder Calls

Optional Features


  • Additional Lines
  • Mandatory Account Code
  • Toll-Free Numbers
  • Premium Attendant Additional Menu Complex Directory Listing
  • Hotline
  • Find-Me-Follow-Me Basic
  • (SimRing Group)
  • Find-Me-Follow-Me Enhanced Group Voicemail
  • Warm Line
  • Accession Mobile
  • Accession Desktop
  • Easy Attendant
  • Premium Auto-Attendant
  • Auto Conferencing
  • Multi-Line Hunt Group
Upgrade to Unlimited and receive long distance calls!




  • Control & customize your service from anywhere 
  • Call forwarding 
  • Receive voicemail via email 
  • Customizable to individual needs 
  • Make quick changes to your service without requesting remote tech support

CommPortal User Guide



  • Save time, money and headaches with convenient access and control from anywhere 
  • Focus on business operations instead of phone management with the Admin Portal’s latest addition - Managed Voice Phone Provisioning Server 
  • Control your phones through an easy, graphical phone interface

AdminPortal User Guide


Managed Voice is Ritter Communications' Managed VoIP solution. Managed Voice allows any company to leverage a multi-million dollar, carrier-grade infrastructure to supply voice services without making an expensive upfront capital investment. Download our VoIP eBook to discover if it is a right fit for you.
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VoIP eBook

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